by Julie Randolph, Information and Access Care Coordination Manager
Care Coordination of Senior Services connects Midland County residents who are 60 years of age or older with supportive services and resources that can enhance quality of life and promote independence. In addition, a Care Coordinator provides ongoing or as-needed contact, connection, and advocacy.

Back row: Deb Thompson, Kim Short, Jennifer Ross, Barb Zebley-Oldani, Dana Peters, Tanya Westphal, Debbie Brushaber, and Kerry Smith. Front Row: Elizabeth Burnett, Rebecca Stephens, Jennifer Clark, Tricia Kalivas, and Julie Randolph
This service is free of charge and continues as long as support is needed. Healthcare workers, community agencies, friends, family, and the individuals who contact Senior Services for support receive a rapid response, assessment, and a Care Plan that addresses needs.
The focus of Care Coordination is to actively address home safety and social isolation. We believe that this focus promotes independence and overall well-being.
These professionals can create a Care Plan that may include:
- Requests to the Senior Safety Team for the delivery and installation of safety enhancements and assistive devices
- Nutritional support through the Meals on Wheels program
- Referrals to Seasons Adult Day Health Services, counseling, and other community programs
- Requests for a home care aide for personal care assistance and respite for family caregivers
- Requests for a volunteer to serve as a Friendly Visitor or Shopper (essential groceries)
- Access to donated items, such as incontinence supplies and meal replacements, such as Ensure
- Guidance and assistance with Medicare, Medicaid, and other financial and community assistance programs
- And the list goes on and on!
It is not possible to list all the services and ways a Care Coordinator can advocate and assist. The in-home assessment is crafted to discover unique needs so that equally unique solutions can be pursued.
If you or someone you know could benefit from Care Coordination services provided by Senior Services, call 989-633-3700 or visit www.SeniorServicesMidland.org.
