4700 Dublin Ave., Midland MI 48642 | 989-633-3700 | Contact Us

4700 Dublin Ave.
Midland MI 48642
989-633-3700
Contact Us

Care Coordination

What is Care Coordination?

Care Coordination is for individuals 60 years of age or older who would benefit from in-home assistance or community services and resources. 

A Care Coordinator will work in partnership with an older adult and his or her loved ones to identify needs and coordinate care. A Care Coordinator can assist you in learning about community resources and services such as home care, housing options, home modifications, Medicare, and Medicaid, to name a few.

How Does it Work?

When an older adult is referred to this program, a telephone interview is conducted to identify the current situation and needs of the older adult. The Care Coordinator will visit the older adult in the home to conduct an in-depth assessment to identify the person’s health, social, environmental, financial and emotional needs.

Guide to Services Brochure
Submit a Referral

Care Plan and Ongoing
Follow-Up

The older adult and Care Coordinator develop a Care Plan based on needs identified during the assessment. Only services approved by the client will be arranged. The Care Coordinator will continue to stay in contact with the older adult to offer assistance as needed. Care Coordination assistance may be short-term or long-term depending on the older adult’s situation.

Cost of Services

There is no charge to work with a Care Coordinator. Donations are greatly appreciated and are used to help expand the program.

There may be charges for services that are arranged by the Care Coordinator. Services may be paid by:

Client and/or family

Local or grant funding

Health and social service programs

Learn More About Senior Services

Click the button below to download our FREE Guide to Services brochure.

Guide to Services Brochure

Keeping it Together: Advance Care Planning

This advance planning program is for caregivers organizing a loved one’s paperwork or for anyone who wants to prepare and plan for their future. You’ll receive information about topics such as Advanced Funeral Planning, Estate Planning and Advance Medical Directives.

Download FREE Planning Guide

Care Coordination Articles

Care Coordination Corner: Artificial Intelligence & Scams

Feb 17, 2026

by Julie Randolph, Information and Access Care Coordination Manager AI is technology that enables computers and machines to simulate human learning, comprehension, problem-solving, decision-making, creativity, and autonomy. AI works by teaching computers to learn from...

Senior Safety Team Can Help You Stay Safe at Home

Jan 16, 2026

Home should be a place of comfort, confidence, and independence. For many older adults, however, small safety concerns can turn everyday living into a challenge. That’s where the Senior Safety Team steps in. The Senior Safety Team is a trusted volunteer program...

Meet the Team

Director

Barbara H. Zebley-Oldani, LBSW

Director of Care Coordination,
Information and Access, Care Coordination, Care Management, Home Care, Senior Safety Team and Medicare Assistance  

Team

Back row: Deb Thompson, Kim Short, Jennifer Ross, Barb Zebley-Oldani, Dana Peters, Tanya Westphal, Debbie Brushaber, and Kerry Smith
Front Row: Elizabeth Burnett, Rebecca Stephens, Jennifer Clark, Tricia Kalivas, and Julie Randolph

Care Managers

Debbie Brushaber, RN and Tanya Westpahl

Recognize a Staff Member

“Meeting with a Care Coordinator has provided a great deal of help in this new experience of caring for Mom.” –  Daughter of Client

“My Care Coordinator is wonderful—she keeps me going.” ~ Senior Services Client

Senior Services is committed to providing our clients with the highest quality of care and services possible. This policy provides the individuals served with the opportunity for input and comments. Where concerns exist or disagreements occur, we want to work with you toward a mutually satisfactory resolution.

Right To Comment and Problem Resolution Policy